I build human-centered systems that reduce chaos, strengthen decision-making, and give growing organizations the structure they need to move smoothly as they scale.
I design cohesive operating systems built on decision clarity and real governance — then we layer in tools and workflows your team can actually use, so the whole thing sticks.
I operate as a Fractional Operations Architect — and functionally, a Chief Governance & Systems Officer (CGSO).
It’s a role most organizations already need, but almost none have a name for: the person who designs the operating environment where decisions, workflows, systems, and people actually work together.
The work is getting done. But your operations are more complex and nuanced than they once were — and won't handle your next chapter.
Most organizations I work with are moving fast. They're expanding, scaling, acquiring, and refining how they operate to meet those demands.
Meanwhile, their systems evolved organically and no longer map to how they actually operate.
Decisions do not have clear pathways. Data lives in too many places. Keeping everything on track takes constant vigilance — and too many disconnected, bloated spreadsheets.
(High effort isn’t “bad” — it’s just a sign that scaffolding is missing, and that is what makes growth smooth. )
I offer strategic (and compassionate) support for moving from ad-hoc, early-stage workflows and systems to coordinated, scalable operations.
We start with discovery to define the real challenges—mapping what’s functional, what’s creating friction, and where the structural gaps live. Then we build systems that reflect your actual processes, support your culture, and grow with you.
No bloated tools, generic templates, or cookie-cutter solutions. Just calm, thoughtful, infrastructure that fits—so you can be ready for what's next.
I'll introduce my approach and share best practices straight away. Decide for yourself if my insights are helpful. Unsubscribe if it's not a fit.
If you stick around, you'll get a helpful email every other Friday, with my musing about what works and what doesn't when it comes to governance, system architecture, and ensuring sucess with your implementation.
Also, I usually have a wait list — and subscribers get first access to project start dates.
I'm the least obnoxious technical person you will ever meet.
I realize that's not a high bar, and it is worth mentioning for precisely that reason.
Implementing systems takes patience and grit — even the smoothest projects have frustrating moments.
And when those moments happen, you want someone who’s easy to work with and genuinely on your side.
A collaborative straight-shooter with a sense of humor?
Well, that's me.
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